Questions Our Customers Ask.

Here are a few questions people have asked us...

If you don't see your question here, please give us a call at 918-786-3660 or contact us and we will try to help you. Click on the question to get the answer.

• Q. Is there warranty on repair jobs?
• A. At Showcase Collision Center, we guarantee all work as long as you own the vehicle.
• Q. Do I have to get another estimate?
• A. No law requires you to get more than one estimate
• Q. Can insurance companies tell me where to take my vehicle?
• A. You are not obligated to use any particular shop to obtain repairs. You choose the shop and authorize the repairs.
• Q. Can I get my vehicle before I finish paying for the repairs
• A. You are responsible for the cost of repairs. Financial arrangement must be completed before the vehicle can be released.
• Q. Are you qualified to work on my vehicle?
• A. Our people are professionally trained craftsmen who will do a quality job restoring your vehicle.
• Q. What happens if you find other damages during the repair process?
• A. If we find any supplemental damages to your vehicle after we disassemble it and are in the midst of repairs, we will contact the insurance company for approval of a supplemental payment. In the event it is not an insurance job we will contact the vehicle owner for authorization for supplemental repairs.
• Q. My vehicle cannot drive, how can I get it to you?
• A. If your vehicle is undriveable, we can arrange to have it towed to our shop.
• Q. How much does an estimate cost?
• A. All estimates are free.